How To Read These Reports

How do I know if a doctors' office had a high score?

There are four levels to show how well a doctor's office scored on the measures reported on this website.

ratings key

While viewing report results, you can click on the symbol to see the doctors' office's actual score for each measure.

When viewing a report page, you will see the Symbol Key to show you how to read the symbols. This key shows the direction of scores from lowest to highest. You can click on the key to review the symbol descriptions at anytime without leaving the page.

Does a low score mean that the doctor's office does not give good care?

Not necessarily. A low score can simply mean that the medical group needs to improve that one aspect of care. Doctors' offices are working hard to improve health care.

Each quality measure looks at just one aspect of the care. A doctor's office with one low score can still give good care in other areas. Compared to other parts of the country, Massachusetts doctors do very well on these quality measures. Also, the results of these measures can be affected by many things including the types of systems the doctor's office has to support high quality care (such as electronic medical records or systems for following up with a patient), as well as how often patients see their doctor and follow recommendations.

What does it mean when I see ND instead of a circle icon?

nd key

When you see ND in place of a circle symbol it means that MHQP has too little data to report on this measure.  This can happen when:

How can I find my doctor's score?

MHQP does not report on individual doctors.